HOCKING COUNTY

JOB SERVICES CENTER

Business Plan:

A Service Guide for Employers

The Shoppes at West Front Street

389 W. Front Street

Logan, Ohio 43138

(740) 380-1545

(866) 882-9500 toll-free

(740) 380-2875 fax

Ohio’s One-Stop Strategy

Every Workforce Investment Area and Ohio Option Sub-Area have a comprehensive One-Stop system that meets the minimum criteria set forth by the Ohio Department of Job and Family Services. Ohio is committed to the implementation of One-Stop service delivery for employment and training programs. Funding was received from the U. S. Department of Labor to help pay for the one-time implementation costs associated with the transition to One-Stop service delivery. The Hocking County Job Services Center serves as a flagship and model of exactly how a One-Stop should function within its community.

One of the challenges that One-Stop career centers face is acquiring, installing, and operating the requisite state-of-the-art equipment needed to support their activities. The Hocking County Job Services Center has been created with extensive support of local community service agencies, businesses, and the Hocking County Commissioners. The Hocking County Job Services center has joined with Athens, Meigs, Perry and Vinton Counties to create a five county workforce delivery system known as 1-Stop Jobs.

Ohio’s One-Stop service delivery system has simplified and expanded access to services for Ohio citizens and businesses in a seamless delivery of services. Ohio offers universal access, customer choice, streamlined services, local flexibility, and increased accountability. Ohio’s One-Stop service delivery system is a valued, visible, and well-utilized resource in each community.

All Ohio citizens will be aware of and use their local One-Stop system for a variety of purposes, no matter what their interest or need. The system is relevant and used by everyone including parents and their children looking at occupational trends, pregnant teens needing various community services, employed people wanting to gain additional skills, retirees interested in part-time employment, students writing their first resume, and many more.

Local systems are encouraged to incorporate as many local partners as possible within their communities. In addition, a minimum set of core services must be universally available to all customers in each One-Stop site:

· customer oriented information on careers, labor markets, and the availability of quality training and education programs;

· testing and assessment;

· job openings, hiring requirements and referrals;

· job search assistance; and

· initial eligibility information on programs available in the community.

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Employers utilize the One-Stop system for purposes including on-site workshops, employee recruitment and screening, cross-industry strategic planning on future labor force needs, and a host of other services. Employer services will be available based on local needs of businesses and the economic and workforce development needs of the community. Up-to-date and user-friendly resources will be available depending on the customers needs.

Governance of the One-Stop systems at the state level is through the Governor’s Workforce Policy Board. The local governance structure to oversee the 1-Stop Jobs Workforce Development System is provided by a board comprised of business professionals and all mandatory program partners.

Hocking County Job Services Center

The purpose of the Hocking County Job Services Center is to continuously develop and deliver labor market clearinghouse services that meet the identified needs of job seekers, workers, employers, and community service providers. We will assist job seekers to find and keep a job by assuring that each individual receives needed training, education, focus, and guidance to find and keep the job for which they are best suited.

We will help area employers expand their businesses by supplying them with qualified workers equipped with the right skills to meet their industry-specific needs. We will support local economic growth, attracting jobs to the area by promoting and advertising the available, skilled workforce of Hocking County.

1) Why Do We Need the Job Services Center? Our purpose relates to friends, family, and neighbors–your community. The purpose relates to how your community intends to maintain its lifestyle over the next decades, in a global economy. Without this purpose, it is impossible for our community to stay on the competitive edge.

2) What Are Specialized Adaptable Skills for Workers? Staying competitive for an individual means surviving in a labor market where jobs are more broadly defined, yet specialized skills are needed. Workers need stronger basic, professional, technical, and job search skills that translate across employer and industry. They must develop specialized adaptable skills in response to quickly changing industries and workplaces. Specialized adaptable skills mean the skills need to be job specific and yet flexible for completing multiple tasks outside of singular job descriptions and, therefore, transferable across a variety of workplace settings.

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3) How Do These Skills Help Employers? For an employer this means producing a quality product/service, with a highly productive, adaptable, and a skilled workforce in a high performance work organization where outcomes are driven by customer and market demands. In a world economy, employers must react to more competitive and saturated markets. This means finding smaller niches, which in turn calls for quicker responses to fluctuating markets and more flexible workplaces. (Cappelli 1992)

4) Who Needs to Be Involved in Workforce Development? To avoid duplicate services, be cost efficient, and to succeed, it requires all the partners: economic developers, employers, social service providers, training and education providers, community-based organizations, public agencies, unions, and job seekers. It is for this reason that we have created an integrated, seamless delivery system to collaboratively serve in this effort. As a collaborative, evolving, and flexible system, it answers everyone’s needs by responding to the dynamics of a local labor market. Motivated by survival, the One-Stop approach will be used to continually develop real applicable services to the workforce and employers of Hocking County.

Employment Services

All employers who contact the Hocking County Job Services Center may request a single contact person who will help staff your facility with qualified workers. A Business Services Consultant is available daily to assist employers with the following employment needs:

1) Personnel services including recruitment, screening/interviewing of potential workers, and matching job openings to skilled applicants.

2) Providing on-line access to post a job opening (job order) independently or with the assistance of job service center staff.

3) Allowing employers to disclose or omit their identity to prospective employees.

4) Providing consulting services including local area labor market information and trends, business needs analysis, and financial hiring incentives.

5) Offering on-site staffing to assist employers with mass recruitments

and collection of applications.

6) Linkage to education and training resources to up-skill current workers.

7) Job retention services to new employees such as site visits to support the integration of the new worker into the existing workforce.

8) Assisting employers with services available at no cost.

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9) Meeting employer needs utilizing the flexibility to offer assistance in the Job Services Center or at the employer’s work site.

10) Preparation of employment documents such as employee manuals/handbooks or business plans.

11) Seminar presentations on employment-related topics such as wage and labor information, etc.

12) Individual and/or group testing and assessments to determine an applicant’s job skills, aptitudes, interests and values.

Assessments Available

A. Reading-Arithmetic Index–(RAI)

The Reading-Arithmetic Inventory (RAI) measures the job applicant’s level of development in reading and/or math computation. As with any selection tool, the RAI should be used in conjunction with other pre-employment screening tools.

1) The Reading Index contains 60 items that test an applicant’s ability to read and understand basic materials through to grade nine. The assessment is based on picture-word association, word decoding, comprehension of phrases, sentences, and paragraphs.

2) The Arithmetic Index contains 54 items that test ability to add, subtract, multiply, divide, and use fractions, decimals, and percentages to grade 8. The assessment is based on addition, subtraction of whole numbers, multiplication, division of whole numbers, basic operations involving fractions, and basic operations involving decimals and percentages.

B. Applicant Review

The Applicant Review was developed to address the issue and enable employers to screen dishonest applicants. Employee theft and violence in the workplace are two of the greatest problems facing businesses today. A recent survey of 745,000 business theft apprehensions revealed that the average value of property stolen by employees was $779. Unlike other honesty assessments, the Applicant Review is not offensive or ambiguous in the way in which it asks questions. It will not disqualify honest people by accident. As well, the test includes a unique Moral Reasoning component which enables it to differentiate between those who have internalized honesty and those who have not.

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The questionnaire is a four-page test, designed to measure the honesty/integrity and aggressive tendencies of job applicants without being intrusive. It provides valid, accurate and reliable data which meets the guidelines of the EEOC/ADA.

The test takes approximately 20-25 minutes to administer, minutes to score and the reports result in an easy-to-understand percentile score ranging from 0 to 99%.

C. Customer Services Skills Inventory–CSSI

The CSSI provides a system that will identify those who have the demeanor and aptitude to provide high quality customer service. This test will help you identify individuals with skills, behavior, and traits indicative of success in service-oriented positions. The test items were written to assess whether applicants: show a desire to help customers, understand and satisfy customer’s needs, cooperate with co-workers, put forth extra job efforts, and keep a reasonable balance between customer requests and company interests.

Designed for employers whose business depends on providing quality customer service, the CSSI helps identify job applicants who have the attitudes and aptitude to succeed in service positions. The Customer Service Skills Inventory can help employers: improve customer relations, encourage customer retention, reduce employee turnover and associated costs, increase employee productivity, and reduce employee theft.

The CSSI contains the following scales:

· Pressure Tolerance – employee does not lose control in the face of adversity and pressure.

· Realistic Orientation – makes realistic appraisals of what is doable and what is not.

· Time Appraisal – accomplishes things within time constraints and deadlines.

· Independent Judgment – measures whether an employee is afraid to make decisions.

· Responsiveness – pays immediate attention to customer problems and concerns.

· Sensitivity – shows flexibility to accommodate others

· Balanced Judgment – ascertains if an employee makes extreme or radical decisions.

· Precise Orientation – measurers an employee’s concern with precision and details.

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D. Tests of Adult Basic Education–(TABE)

The TABE can be used to provide a reliable estimate of an individual’s reading, mathematics, and language skills when subtest scores or specific objectives mastery information are not required.

The TABE is a normal-referenced test designed to measure achievement in reading, mathematics, language, and spelling – the subject areas commonly found in adult basic education curricula. TABE focuses on basic skills that are required to function in society. Because the tests combine the most useful characteristics of norm-referenced and criterion-referenced tests, they provide information about the relative ranking of examinees against a norm group as well as specific information about the instructional needs of examinees. The tests enable administrators to diagnose, evaluate, and successfully place examinees in adult education programs.

The TABE can be used to provide pre-instructional information

about an examinee’s level of achievement in basic skills, to identify areas of weakness in these skills, to measure growth in the skills after instruction, to involve the examinee in appraisal of his or her learning difficulties, and to assist in preparing an instructional program to meet the examinee’s individual needs.

Employers are invited to send an applicant or a group of applicants to the Hocking County Job Services Center for assessment testing. This service is provided free of charge to Hocking County employers.

A job seeker that visits the Hocking County Job Services Center can expect to receive the following employment services:

A. Information on careers, labor market trends, and information about the availability of quality training and education programs.

B. A listing of local, statewide, national and international job openings, hiring requirements, wage ranges and job requirements.

C. Job search assistance such as career counseling, job club, resume preparation, and development of interviewing skills.

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D. Initial eligibility information about programs available in the community to help remove physical, psychological, and financial barriers to finding and keeping a job.

E. Job retention services such as job coaching and ongoing skill development opportunities for upward mobility.

F. Individual and/or group testing and assessments to determine job skills, aptitudes, interests and values upon which to structure a career path and develop employability plan.

In July of 2000 the Ohio Department of Human Services and the Ohio Bureau of Employment Services were merged to create the Ohio Department of Job and Family Services to avoid duplication of services to Ohio residents with a more-cost effective delivery system.

At present all unemployment compensation claims must be made by phone; however, a Customer Service Representative is available in the Hocking County Job Services Center to help area residents who need assistance in placing the call or discussing technical aspects of unemployment compensation.

Partnering With Chamber of Commerce

The Hocking County Job Services Center has an employee out stationed at the Logan-Hocking Chamber of Commerce. This representative networks with established businesses, potential incoming business, the Ohio Department of Development, and staff from the Regional Governor’s Office of Appalachia to promote economic growth and development in the Hocking County area.

The Employment Services Representative works with Chamber members who may have a position for which they need an employee. The representative also transfers the information to a Business Services Consultant at the Hocking County Job Services Center who posts the opening on SCOTI (Sharing Career Opportunities and Training Information) which locates persons who are currently unemployed or looking for another job. Each Employment Services Counselor at the Hocking County Job Services Center is notified of the employment availability and to inquire if an applicant is available for employment.

In addition to assisting employers with hiring needs, the Chamber representative also assists the Executive Director of the Chamber of Commerce by attending meetings of prospective employers to provide information on employment and demographics of the area, workforce-specific information, and the availability of industry-specific training should a business decide to locate in the Hocking County area. Information is shared with prospective employers in the anticipation of helping a company make a profitable move to the Hocking County area. Providing information on tax abatements, Community Reinvestment Areas (CRA’s), Enterprise and Foreign Trade Zones, and Job-Creation tax credits for hiring new individuals may attract future industry or businesses to the area.

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Research of potential employers is also conducted by the Chamber for those interested in locating to this area. This research includes the compilation of a company’s history, financial background, and statistics, as well as securing a contact person within the company for further communication.

The official web-site of the Logan-Hocking Chamber of Commerce is also maintained by the Employment Services Representative, and technical assistance is provided to local business persons who wish to advertise commercial or industrial property on-line. Digital pictures are taken and downloaded to the web-site along with a description of the property. This site is also updated regularly with local news and events from the Hocking County area.

An employer or prospective employer may request to have the Hocking County Job Services Center Chamber Representative meet with them in person at a time and place that is convenient for them.

Partner Contact List

1. AARP Tax-Aide

Jane Green and Judy Fetherolf Co-Coordinators

389 W. Front St.

Logan, OH 43138

(740) 380-1545

Website: www.aarp.org/taxaide

**AARP Tax-Aide is the nation’s largest free, volunteer-run tax assistance and preparation service available to taxpayers with low- and middle-income, with special attention to those age 60 and older. Volunteers are trained to assist in filing tax forms and basic schedules, including the 1040, 1040A and 1040EZ. Free face-to-face tax assistance and preparation services are provided each year from February 1 through April 15.

2. ABLE– Adult Basic and Literacy Education

Al Carter and Lathe Moore Amy Guda and Valerie Irion

42 E. Main Street 389 W. Front St.

Logan, OH 43138 Logan, OH 43138

(740) 380-3805 (740) 380-1545

Website: www.ode.state.oh.us

**Offers comprehensive adult education services to any adult over 18 years of age to: 1) obtain reading, writing, and arithmetic skills needed to get a job, 2) meet entrance requirements for vocational training courses, 3) to study in preparation for a GED, 4) to learn to help children with their homework, 5) to become wiser consumers and better citizens.

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3. BVR– Ohio Rehabilitation Services Commission

George Platournaris Rebecca Bates On-site

86 Columbus Road 389 W. Front St.

Athens, OH 45701 Logan, OH 43138

(740) 592-4411 / (800) 248-4378 (740) 380-1545

Website: www.state.oh.us/rsc

**Offers counseling, guidance, diagnostic assessments, vocational training, therapy, medical help, job placement, and tools to persons of employable age with functional limitations or physical, mental, or emotional disabilities. A BVR/RSC representative will be onsite at the Hocking County Job Services Center on a weekly basis. The BVR/RSC representative will schedule appointments from referrals made by center staff.

4. Bureau of Workers’ Compensation

Kimberly Kremer & Jeff Sheets

1225 W. Hunter Street

Logan, OH 43138

(740) 385-5607 / (800) OHIO-B.C. (Toll-free Information)

Website: www.ohiobwc.com

**Offers services to those injured on the job by processing workers’ compensation applications, assists with receiving payments/wages and coverage of medical bills, rehabilitation services, and assists employers with compensation services. Most claims for workers’ compensation are filed with medical providers. If a visitor to the center requests an application, the Hocking County Job Services Center representative will telephone the Bureau of Workers’ Compensation office and allow the visitor to speak with a representative at that time.

5. Business Systems Solutions, Inc.

Matt Schmitt & Diana Spurgus

131. W. Mulberry St.

Lancaster, OH 43130

(888) 814-6406 Fax (740) 653-0983

Website: www.business-sys-solutions.com

**Offers free job search and computer skill classes at the Job Services Center thru a contract with Hocking County Job & Family Services. The job search training classes are structured in a workshop/seminar style format over a 5 day period. Topics include employer expectations, job search tools, application and interview process and resume preparation. The computer classes include: Computer Basics, Internet Basics, Intro to Word and Excel as well as Advanced Word and Excel.

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6. Hocking County Child Care Program

Debra Tobin, Childcare Specialist

350 St. Rt. 664 N.

Logan, OH 43138

(740) 385-5663

Website: www.jfs.ohio.gov

**Offers financial and placement assistance with State Certified Daycare Providers for those in need of childcare services. Monitors and negotiates contracts with daycare centers and Type B providers. The Childcare Specialist is available to see applicants by appointment or on a walk-in basis.

7. COVA (Center of Vocational Alternatives)

Ron Swain, BS Ed.

3370 N. High St.

Columbus, OH 43214

E-Mail: ronswain@earthlink.net

(614) 294-7117 Voice/TTY

(614 294-7443 Fax Website: www.cova.org

**Offers comprehensive consulting to individuals with mental, physical and developmental disabilities receiving SSDI and or SSI to better understand work incentives and options available to them.

8. Employment Services

The Ohio Department of Job and Family Services

Cindy Bobbitt/Marlene Frazier/Teresa Garey, CSR

Gordon Adkins, Veterans Rep.

389 W. Front Street

Logan, OH 43138 Website: www.scoti.ohio.gov/scoti_lexs/

(740) 380-1545 / (866) 882-9500 / (740) 380-3675 FAX

**Offers services in all phases of job placement: registration, referral, job development, processing job orders, and matches. A Customer Service Representative will be available daily at the Hocking County Job Services Center to see job seekers and employers by appointment or on a walk-in basis.

9. HAPCAP – Hocking, Athens, Perry Community Action

Norm Gary Pam Fox, On-site

11100 State Route 550 P.O. Box 340 389 W. Front St.

Athens, OH 45701 Logan, OH 43138

(740) 592-6601 (740) 380-1545

Website: www.hapcap.org

**Offers services to both In-school and Out of School Youth including case management, eligibility, enrollment in career exploration, job search assistance and contact with training institutions. Also enrollment in programs being provided thru the Logan-Hocking School District which include Night High School and Work Study. There is also a summer employment component thru this

contract.

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10. Health Recovery Services

Lisa Ferrell

100 Hospital Drive

Athens, OH 45701

(740) 592-6720

1-866-614-9588

Website: www.healthrecser.org

**Offers a variety of services to address a community need: Bassett House and Rural Women’s Recovery Program Residential Treatment Centers; Athens Alternative Education Program; Out Patient Treatment in Athens, Hocking, Vinton and Meigs County; Drivers Intervention Program; Drug Free Workplace Technical Assistance Program; and the Department of Community Services

11. Hocking College

Dr. Josh Lancaster

3301 Hocking Parkway

Nelsonville, OH 45764

(740) 753-3591

Website: www.hocking.edu

**Offers specific skills and technical training to prepare students for jobs in business, industry, and the service industry through certificate and associate degree programs. Both day and evening classes are available. Contact the Hocking County Job Services Center to refer students to certificate and technical programs at Hocking College.

12. Hocking County Department of Job and Family Services

Theresa Wahl, Coordinator Robert Smith, Director

389 W. Front St. 350 St. Rt. 664 N.

Logan, OH 43138 Logan, OH 43138

(740) 380-1545 / (866)882-9500 (740) 385-5663

(740) 380-2875 Fax (740) 385-1911 Fax

Website: www.hocking1stopjob.com

**Offers OWF (cash assistance), Prevention, Retention & Contingency assistance (PRC) , Ohio Direction Card (Food Stamp Program), medical disability insurance, childcare, jobs assistance, and Healthy Start medical program for families who are financially eligible.

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13. Hocking County Veterans Service Commission

Tim Woodgeard

Hocking County Courthouse

1 E. Main Street

Logan, OH 43138

(740) 385-7507 Website: www.co.hocking.oh.us

**Provides emergency financial assistance based on need, advocacy assistance in securing all entitlement benefits, coordinates VA hospital care and transportation for honorably discharged veterans and their dependents. Call Tim Woodgeard to schedule an appointment. Walk-ins at the courthouse are also permitted.

14. Hocking Metropolitan Housing

Miriam Murray

50 S. High Street

Logan, OH 43138

(740) 385-3883 Website: www.ohac.com

**Section 8 housing, HUD housing, Senior housing facility, Metropolitan housing and rehabilitation of homes for low-income families. To refer individuals to these programs the visitor will fill out an application at the Hocking County Job Services Center or visit the Metropolitan Housing office on a walk-in basis.

Metropolitan Housing will contact the applicant when housing becomes available.

15. Integrated Services

Ella Fouch Cindy Coffman

389 W. Front St. 423 N. Park Place

Logan, OH 43138 Yellow Springs, OH 45387

(740) 380-1545

Web-site: www.integratedservice.org/etc

**Offers job seeking skills training, job placement and job coaching services. The primary customer base for this organization is obtained through referrals made by the Ohio Rehabilitation Services Commission (BVR/RSC). A staff person will be on-site at Hocking County Job Services Center on an as needed basis.

16. Logan-Hocking Chamber of Commerce

Bill Rinehart, Executive Director

4 E. Hunter Street

Logan, OH 43138

(740) 385-6836 Website: www.logan-hockingchamber.com

**Supports and assists free enterprise and local economic development and expansion. Provides information about the area and/or relocating a business to the area, as well as networking and marketing opportunities for members. Those individuals interested in starting their own businesses can contact the Chamber of Commerce Employment Services Representative at the Hocking County Job Services Center or the number listed above.

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17. Logan-Hocking School District

Christy Bosch

121 S. Spring St.

Logan, OH 43138

(740) 385-7782 Website: www.loganhocking.K12.oh.us

**Special programs include Teenage Sexuality and Pregnancy Prevention, preschool, occupational therapy, physical therapy, work-study program, home instruction, MH/SLD/DH/SBH classes, After School Program for children in K-5, School-to-School and School-to-Work programs, Intervention program for at-risk students, and Lice Eradication Program.

18. Mature Services

James Tolliver, Supervisor Martha Newton On-site

3400 N. High St. Suite 401 389 W. Front St.

Columbus, OH 43202 Logan, OH 43138

(866) 487-1687 Fax: (614) 586-1978 (740) 380-1545

Website: www.matureservices.org

**Offers employment and job training, work experience, educational opportunities, job search skills and job retention services for job seekers who are 55 years of age and older who are income-eligible for the program. A representative will be available on a weekly basis at the Hocking County Job Services Center. Call to schedule an appointment for program information or enrollment.

19. The Ohio State University Extension

Joyce Shriner

150 North Homer Ave.

Logan, OH 43138

(740) 385-3222

Website: http://hocking.osu.edu

**Ohio State University Extension’s Family Nutrition Program provides educational programs that help participants make healthful food choices and help families eat better for less. The Family Nutrition Program targets participants in the Food Stamp Program and other U.S. Department of Agriculture (USDA) food-assistance programs. As a result, participants adopt improved behaviors leading to better food choices and better health!

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20. Social Security Administration

Pete Gerds

1635 River Valley Circle S. Suite 5046

Lancaster, OH 43130

(740) 689-2963 / (800) 772-1213 Toll-free Information

Website: www.socialsecurity.gov

**Assists individuals in accessing retirement, survivors, and disability benefits, as well as Supplemental Security Income (SSI) benefits. Social Security applications can be taken by telephone or in the River Valley Mall office. A job seeker can be referred by dialing the 800 number 7 AM-7 PM weekdays to speak with a representative, or call the Lancaster office at the number above 9AM-4 PM weekdays to speak with a representative.

21. SOCIL(Southeastern Ohio Center for Independent Living

Mary Clark Pam Patula

389 W. Front St. 418 S. Broad St.

Logan, OH 43138 Lancaster, OH 43130

(740) 380-1545 Website: www.socil.org

**The Southeastern Ohio Center for Independent Living (SOCIL) is a non-profit 501(C)3, non-residential, consumer controlled organization that serves a wide range of people with significant disabilities throughout Hocking and Fairfield County. The majority of SOCIL staff and Board of Directors are comprised of people with disabilities.

22. Tri-County Adult Career Center

Mary Able, Business and Industry Coordinator

15676 State Route 691

Nelsonville, OH 45764

(800) 637-6508 Ext. 3

(740) 753-5129 FAX Website: www.tricountyhightech.com

**Offers job seeking skills training, employability assessment and training, specialized skills training, certificate programs, continuing education courses, and workshops to assist adults in upgrading or retaining job skills. A representative will be on-site as needed to conduct job seeking skill classes.

23. United States Army Recruiter

Staff Sergeant Mary J. Lavoie

1189 N. Memorial Dr.

Lancaster, OH 43130

(740) 653-8033 Website: www.goarmy.com

**Recruits citizens interested in joining the U. S. Army or Army Reserves. Call the Hocking County Job Services Center or Sgt. Lavoie at the number above to schedule an appointment.

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24. United States Navy Recruiter

Samuel Johnson

(800) 634-3751 Ext. 45701 Website: www.navyjobs.com

**Recruits citizens interested in joining the U. S. Navy. An appointment can be scheduled by calling the Hocking County Job Services Center or Mr. Johnson to schedule an appointment.

25. VOCWORKS

Deborah Coleman Sharon Kistonas

389 W. Front St. P.O. Box 182848

Logan, OH 43138 Columbus, OH 43218

(740) 380-1545 Website: www.vocworks.com

**Provides intensive case management services to assist hard to service clients in resolving barriers to employment. Identifies barriers and instructs clients on activities to resolve these barriers. Utilizes assessment tools, CAPS, COPES and COPS to establish participants’ interest, strengths and aptitudes for job goals. Counsel clients in individual and group setting weekly, based on need of participants. Monitors and documents progress of clients and determines readiness for employment.

26. WIA (Workforce Investment Act)

Hocking County Job Services Center

Ruth Ann Hanson & Theresa Wahl

389 W. Front Street

Logan, OH 43138

(740) 380-1545 / (740) 380-2875 FAX

Website: www.ohioworkforce411.org

**Assists and trains participants to obtain employment or to make an informed decision with education and training programs that will improve their quality of living. Provides individual instruction and self-directed services in the areas of literacy and basic skills, including GED or high school diploma. The program emphasizes the attainment of basic skills and/or work readiness skills and/or occupational skills; attainment of secondary school diploma or recognized equivalent. Utilizes the Resource Room to maximize the success of the job seeker’s self-guided job search which include current job listings, career options, student financial aide information, resume and cover letter preparation.