Introduction

In July of 2000 the Ohio Department of Human Services and the Ohio Bureau of Employment Services were merged to create the Ohio Department of Job and Family Services to avoid duplication of services to Ohio residents with a more-cost effective delivery system. With the closing of 56 regional offices of the former Ohio Bureau of Employment Services, it has been necessary to secure the technical assistance of a Customer Representative to assist area residents with unemployment compensation information. At present all unemployment compensation claims must be made by phone; however, a CSR is available in the Hocking County Job Services Center to help area residents who need assistance in placing the call or discussing technical aspects of unemployment compensation.

A job seeker that visits the Hocking County Job Services Center can expect to receive the following employment services:

A. Information on careers, labor market trends, and information about the availability of quality training and education programs.

B. A listing of local, statewide, national and international job openings, hiring requirements, wage ranges and job requirements.

C. Job search assistance such as career counseling, job club, resume preparation, and development of interviewing skills.

D. Initial eligibility information about programs available in the community to help remove physical, psychological, and financial barriers to finding and keeping a job.

E. Job retention services such as job coaching and ongoing skill development opportunities for upward mobility.

F. Individual and/or group testing and assessments to determine job skills, aptitudes, interests and values upon which to structure a career path and develop employability plan.